When you notice that your I inthesk I is lost and not nearby, we can help you retrace your steps using the map.
When your I inthesk I is within Bluetooth range of your phone, and the I inthesk I app is open (with the APP in the background) they both communicate with each other to know exactly where your object is – literally.
When that communication is lost (either by closing the app or by travelling beyond Bluetooth range), your app will immediately record the last time and place your I inthesk I and your mobile device were connected to each other – this is the last place your I inthesk I was seen by the app.
To check your map:
If you want to see an even more precise location, click on the bubble representing your I inthesk I to get walking or driving directions to it.
Once you arrive, check if your lost I inthesk I is within range so you can call it.
Leaving the application open, or “running in the background”, is essential for your I inthesk I to be able to communicate its location to your application.
Also make sure you have the appropriate device settings enabled by checking our article on permissions settings.
Happy I inthesk I !