Will I have to pay a customs fee on my international order?
We do not apply customs duties to EU orders (shipped directly from our company in Spain, EU), but we do apply customs duties to US orders (shipped from Spain as well). (shipped from Spain as well).
International orders (excluding US orders) and orders to EFTA members (Switzerland, Norway, Liechtenstein, Iceland) are subject to the international duties and taxes of their respective countries and, depending on national laws and regulations, a customs fee may apply to your order.
If you are unsure whether you will have to pay any additional fees for your order, please contact your national customs office for more information before placing your order.
For more information on customs fees, please contact our support team at firstname.lastname@example.org.