We have found that once the application goes into the background for an extended period of time (e.g. 3 days), your iK Health process will die or not work properly. Unfortunately, this results in the inthesk being untraceable.

We recommend that the app is not “optimised” by the battery optimiser. The App asks for it and helps you to set it up. Next, we can solve the sleep problem with this website.

To solve this problem, follow this website to make an exception for the iK Health app. Don’t worry about battery usage, we have optimised our app for battery usage.

Click HERE to go to the website.